Delivery Information
Delivery is free to every UK mainland address, with no minimum order. Order by 3pm, Monday to Friday, and we dispatch the same day for delivery the next working day. Northern Ireland costs £4.50 and remote areas £3.00 per order, including VAT.
- FreeUK mainland, no minimum
- 3pmsame-day dispatch, Mon–Fri
- 1 daymainland delivery
Delivery charges and times
| Where | Charge per order (inc VAT) | Usual delivery time |
|---|---|---|
| UK mainland | Free | Next working day if ordered by 3pm, Mon–Fri |
| Northern Ireland (BT postcodes) | £4.50 | 2 to 3 working days |
| Remote areas (listed below) | £3.00 | 2 to 3 working days |
| Wholesale pallets (50+ boxes) | Free | 2 to 3 working days |
| Collection, Wellingborough | Free | Same day, 10am to 4pm, Mon–Fri |
| Free sample requests | £3.00 mainland, £7.20 elsewhere | As above |
All charges include VAT. Enter your postcode in the basket to see your delivery charge before you pay.
Order cut-off and working days
Orders placed by 3pm on a working day leave us the same day. Orders placed after 3pm, at the weekend or on a bank holiday are dispatched on the next working day. Working days are Monday to Friday, excluding bank holidays in England.
Example: an order placed at 2pm on Friday is dispatched on Friday and arrives on Monday. An order placed at 4pm on Friday is dispatched on Monday and arrives on Tuesday.
Delivery across the UK
What you pay and how long delivery takes depends only on your postcode, not on what you order. Order by 3pm, Monday to Friday, and we dispatch the same day.
| Region | Includes, for example | Charge per order (inc VAT) | Usual delivery time |
|---|---|---|---|
| London and the South East | London, Brighton, Reading, Oxford, Southampton, Canterbury | Free | Next working day |
| Midlands and the East of England | Birmingham, Northampton, Leicester, Nottingham, Coventry, Cambridge, Norwich | Free | Next working day |
| North of England | Manchester, Liverpool, Leeds, Sheffield, Newcastle, Hull, York | Free | Next working day |
| South West England | Bristol, Bath, Exeter, Plymouth, Truro | Free | Next working day |
| Wales | Cardiff, Swansea, Newport, Wrexham, Anglesey | Free | Next working day |
| Central and southern Scotland | Glasgow, Edinburgh, Dundee, Perth, Stirling, Dumfries | Free | Next working day |
| Aberdeen area, Highlands and Scottish islands | Aberdeen, Inverness, Fort William, Oban, Arran, Bute, Western Isles, Orkney, Shetland | £3.00 | 2 to 3 working days |
| Isle of Wight and Isles of Scilly | Ryde, Cowes, Newport (Isle of Wight), St Mary’s | £3.00 | 2 to 3 working days |
| Isle of Man | Douglas, Ramsey, Peel | £3.00 | 2 to 3 working days |
| Northern Ireland | Belfast, Derry~Londonderry, Lisburn, Newry | £4.50 | 2 to 3 working days |
| Jersey, Guernsey and BFPO | – | No online delivery | Contact us |
Next working day applies to orders placed by 3pm, Monday to Friday. Your exact charge shows at checkout as soon as you enter your postcode, and the full list of remote postcodes is below.
Remote area postcodes
Couriers charge extra to reach these postcodes, so we add £3.00 per order, including VAT, and delivery takes 2 to 3 working days:
- Scotland: AB10–AB16, AB21–AB25, AB30–AB34, AB39–AB56; DG3–DG4, DG6–DG9; FK17–FK22; G63; all HS, IV and KW; KA27–KA28; PA17–PA18, PA20–PA80; PH3, PH5–PH7, PH10–PH11, PH13–PH50; all ZE
- Isle of Man: all IM
- Isle of Wight: PO30–PO41
- Isles of Scilly: TR21–TR25
Northern Ireland (all BT postcodes) has its own charge of £4.50 per order, including VAT.
Where we do not deliver
Our couriers do not deliver to Guernsey (GY), Jersey (JE) or BFPO addresses, so checkout will not accept these postcodes. We do not ship outside the UK and the Isle of Man. Contact us if you need stock in the Channel Islands and we will check what we can arrange.
Wholesale pallet delivery
Wholesale orders of 50 full boxes or more travel on a pallet and are delivered free within 2 to 3 working days of payment. Tell us about access in your quote request: no tail-lift, a narrow lane, a height barrier or set delivery hours. Someone needs to be there to receive and check the pallet.
Tracking, missing and damaged parcels
We email you when your order ships, with tracking where the courier provides it. If your parcel has not arrived by the end of the expected day, or arrives damaged, email info@askpackagingltd.com with your order number and photos. We send a replacement or refund at no cost to you.
Delivery questions
Still unsure? Call 01234 867 727 or email info@askpackagingltd.com. We reply the same working day.
Is there a minimum order for free delivery?
No. Delivery to any UK mainland address is free on every order, whatever its size. Only Northern Ireland and the listed remote postcodes have a small charge.
Do you deliver on Saturdays?
No. Our couriers deliver Monday to Friday. An order dispatched on Friday arrives on Monday, or on Tuesday after a bank holiday weekend.
How much is delivery to Northern Ireland?
Delivery to any BT postcode costs £4.50 per order, including VAT, and usually takes 2 to 3 working days from dispatch. The charge is the same for any order size.
Can I choose a delivery date for a wholesale pallet?
Yes. Tell us your preferred day in the quote request. We confirm the date by email once the order is paid, usually 2 to 3 working days later.
What happens if I am out when the courier calls?
Most couriers leave the parcel in a safe place or with a neighbour, or leave a card to rearrange. The tracking email from the courier shows your options for that parcel.